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BME CAO OPERATION DURING THE STATE OF EMEREGENCY

Tuesday, 24 March 2020

BME CAO OPERATION DURING THE STATE OF EMEREGENCY

Updated 23rd March, 2020


Dear Student!

In this news spread we continuously update information about the operation of the CAO during this extraordinary situation.

Please follow the updates!

Opening Hours:

The CAO closed for the students on the 12th of March 2020., and will remain closed indefinitely.

Administration:

The administration duties of the KTH are managed by the colleagues mainly from home. There are people on duty at the office for limited periods, to tackle the tasks that can’t be solved digitally.

It is essential for students to keep their contact information up to date in the Neptun, especially their e-mail address.

Telephone infromation:

Please, only call the numbers below if really necessary! For general questions, first consult the CAO and BME websites, for specific questions regarding studies, please contact the program coordinators electronically. CAO contact information

Telephone and mobile phone communication with our colleagues is very restricted, so please try to evade this means of communication.

The phone numbers operate Monday-Friday between 8-16 CET

Within BME: 3898

From a line phone: +36-1-463-3898

From a mobile phone: +36-30-3898

Administration of paper based documents:

The secretariat receives and administrates paper based documents twice a week, therefore the tasks connected to these take longer.

Student ID, transportation discounts:

Based on the related Government Decree, the Student ID stickers will be valid 15 day after the termination of the state of emergency, and the transportation service providers accept certificates lacking original signatures and stamps

There is no change in requesting Temporary Student IDs, it is through the E066 Request for temporary student certificate, and you will receive the electronic copy, with a digital signature as an attachment to the request. Guide for how to download a request supplement 

Student Status (and other) Certificate:

Student status certificates can be asked for through the ‘E999 Request for a purpose not specified in any other requests’ request, the certificate will be uploaded as an attachment to the request which the students can download. If the posting of the original copy is necessary, the postal fee will be inflicted through the Neptun.  Guide for how to download a request supplement 

In view of the current situation every Hungarian state administration office accepts digital documents. As a surplus, BME CAO started using digital signatures on all documents. 

THE “E088 COVID-19” NEPTUN REQUEST:

Questionnaire and statement, defined by the Ministry,  for those individuals who visited an area where the spread of the corona virus (2019-nCoV) is proven; and for those who got into contact with an infected person. Please take this questionnaire seriously and fill it out properly! This Neptun request is also part of the official, government epidemiological data collection, crucial for the stopping of the epidemic.

Other matters:

The Neptun requests typical for the study period can be submitted continuously, the administration process does not change. You will be able to see the decisions through the Neptun, and will receive the related documents digitally, through the Neptun.  Guide for how to download a request supplement 

Diploma, diploma supplement:

Graduated students can ask for a digital copy of their prepared Diploma and Diploma Supplement/ Diploma and Diploma Supplement DUPLICATES electronically, by writing an e-mail to the oklevel@kth.bme.hu email address from the e-mail address set in Neptun.  If there is a fee involved, the electronic documents will be sent by e-mail after paying it through the Neptun.

Finances:

International students should write to financial@kth.bme.hu with any financial matter: receipt of payment, tuition fee refund, Neptun finances problem, etc.

Digital copies of the requested receipts will be sent to the e-mail  address it was requested from. If the original copy is needed, within Hungary, posting is possible if the proper address is given in the request e-mail.

Information:

Students and other BME citizens can read up-to-date information about the order of the CAO customer service on our website (https://kth.bme.hu/en/news/).

For national and BME measures and procedures introduced to tackle the coronavirus pandemic, please visit:

http://abouthungary.hu/ and the BME website

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